Service Technicians

Careers

Service Technicians FAQ

Technical skills are essential in the material handling industry to help customers keep their equipment running efficiently and maintain productivity. Explore our FAQ for more information.

How Similar Is Material Handling To The Automotive Industry?

If your background is automotive service, consider a switch to forklift service and the material handling industry.

The automotive and material handling industries share many similarities, including customer interactions, electrical diagnostics, and repairs, as well as engine and transmission work. Diagnosing a no-start issue on an internal combustion engine is another parallel. These are just a few of the many overlapping areas.

What Training Is Provided?

Every service technician joining ProLift, regardless of experience level, receives comprehensive training support. Along with Toyota’s required courses for equipment specifics, our technical trainers lead the Fast Start program—an 8-week blend of classroom instruction and hands-on application. As new products and services are introduced, technicians will continue to receive ongoing training to stay updated on our expanding capabilities.

Do You Supply A Tool Allowance To Service Technicians?

Our tool allowance is available to associates participating in our apprentice program, designed to support those starting their careers in technical work and the material handling industry. This program is an excellent fit for students graduating from technical schools.

Is A Vehicle Provided?

Yes, road service technicians are provided with company vehicles, which can be taken home daily. Fuel cards are also included.

What Are The Working Hours For Service Technicians?

Working hours are typically first shift to align with customer business hours. Some service technician roles may require second or third shifts based on customer needs, but these details will always be specified in the job posting.

How Much Experience Is Required?

ProLift's job openings for service technicians vary based on current needs, with required experience detailed in each job description.

View Job Openings

Service Technician Roles

Road

Road Service
Deliver troubleshooting, service, and scheduled maintenance directly at customer facilities. Help businesses prioritize repairs to enhance safety and maximize equipment uptime.

Shop

Shop Service
Stay based at the dealership shop to troubleshoot and handle service jobs, often focusing on more complex repairs.

Dock And Door

Dock And Door Service
Specialize in service, repairs, and scheduled maintenance for customer loading docks. Conduct on-site visits to evaluate support needs and ensure compliance with safety standards.

Battery

Battery Service
Perform battery maintenance and repair services, including watering, cleaning, and other tasks to ensure customer electric-powered equipment operates at peak performance.

Specialized

Specialized Product Service
Develop skills to repair and maintain heavy-duty equipment, as well as specialized machinery such as industrial floor cleaning units, multidirectional forklifts, very narrow aisle forklifts, and terminal tractors.

Resident

Resident Service
Collaborate with a team of service technicians to manage large fleets of forklifts and other mobile-powered equipment for major customers at their site, including Toyota facilities.

Training And Problem-Solving

Toyota service technician troubleshooting a service repair on an electric pallet jack.

ProLift service technicians are dedicated to turning any problem into a viable solution. With training and a passion for problem-solving, our team ensures our customer's equipment stays operational and their business runs smoothly.

Tips For Job Application

Day In The Life

Discover what a day in the life of a ProLift service technician looks like and explore the exciting career growth and advancement opportunities available. See what’s possible in the material handling industry!

View Video

Field service supervisor meeting with a Toyota service technician in the field.

Leadership

Lead Teams For Our Service Department

Lead Technician. This role works closely with the Service Manager and Field Service Support Supervisors to coach and lead a team of technicians, creating a supportive and productive work environment, continuous learning, and collaboration.

Field Service Support Supervisor. This role supports field technicians by addressing their needs, improving efficiencies, and ensuring quality and timely preventative maintenance and repairs. It also involves fostering customer relationships through visits, service follow-ups, and quarterly meetings with target accounts.

Shop Supervisor. This role involves coordinating shop jobs with lead and service technicians while maintaining a positive and professional image through courteous interactions with employees, customers, and management. Additionally, it includes approving repair estimates for accidental damage and obtaining the necessary signatures.

Service Manager. This role involves coordinating service activities across sales, rental, and parts departments while maintaining strong customer relationships and promoting teamwork and continuous improvement. Responsibilities include managing budgets, developing a service department business plan, overseeing technician dispatch for efficiency, and ensuring a safe and well-maintained working environment.

Advancement

Technician Career Path

ProLift’s service technician training is built on the Toyota Material Handling Master Technician program. As an authorized Toyota dealer, we provide industry-leading training to our technicians.

We depend on our technicians to possess both technical expertise as well as unmatched customer service skills so that we remain an indispensable partner to our customers.

The technician career path reflects ProLift's commitment to supporting service technicians in their path for advancement. Our goal is to align each technician's expertise and skills with the needs of our customers.

View Job Openings

ProLift Toyota service technician in their service vehicle pulling parts.

Customer Experience

Focused On Customers and Their Service Solutions

ProLift Toyota service technician certifications and 360 support.

Toyota Certifications

Service Technicians

Service Technicians FAQ

How Similar Is Material Handling To The Automotive Industry?

What Training Is Provided?

Do You Supply A Tool Allowance To Service Technicians?

Is A Vehicle Provided?

What Are The Working Hours For Service Technicians?

How Much Experience Is Required?

Service Technician Roles

Road Service Deliver troubleshooting, service, and scheduled maintenance directly at customer facilities. Help businesses prioritize repairs to enhance safety and maximize equipment uptime.

Shop Service Stay based at the dealership shop to troubleshoot and handle service jobs, often focusing on more complex repairs.

Dock And Door Service Specialize in service, repairs, and scheduled maintenance for customer loading docks. Conduct on-site visits to evaluate support needs and ensure compliance with safety standards.

Battery Service Perform battery maintenance and repair services, including watering, cleaning, and other tasks to ensure customer electric-powered equipment operates at peak performance.

Specialized Product Service Develop skills to repair and maintain heavy-duty equipment, as well as specialized machinery such as industrial floor cleaning units, multidirectional forklifts, very narrow aisle forklifts, and terminal tractors.

Resident Service Collaborate with a team of service technicians to manage large fleets of forklifts and other mobile-powered equipment for major customers at their site, including Toyota facilities.