Service Experience For Diverse Equipment Fleets
At ProLift, we prioritize certified forklift technician training from day one and throughout each technician’s career. We understand that you rely on our expertise, so we ensure our team is well-versed in servicing a diverse fleet and efficient in every repair. Our technicians take pride in their knowledge and troubleshooting skills, and we support their growth, whether they're new to material handling or seasoned experts. Through continuous training, ProLift builds on their experience with specialized knowledge of Toyota and our other trusted manufacturers, delivering top-level service for your equipment.
Forklift Technician Training
Our technicians begin with in-depth product videos and online training, followed by ProLift’s “Fast Start” series—a foundational program covering every aspect of forklift operation and maintenance, from front to back. While our training emphasizes Toyota equipment, it’s designed to ensure technicians can expertly service any make or model in your fleet. This comprehensive approach gives you confidence that your equipment, no matter the brand, is maintained with the highest standards of care and expertise.
Internal Support
Our service technicians are on the road but not alone. They are supported by a variety of ProLift employees, including their Lead Technician, Field Service Supervisor, Shop Supervisor, Service Manager and Operations Manager. We also have a team of Technical Trainers available to assist with troubleshooting by phone.
Customer Communication
While knowing the technical aspect of the job is important, our communication with you, our customer, is just as valuable. ProLift knows every service decision affects your productivity and budget. Our goal is to kick industry terms to the side to ensure you understand the forklift’s condition, next steps for the unit and why those steps are necessary.
Consistent training and development of our technician team – it’s our commitment to you.
Contact ProLift to tell us about your customer experience with our technicians! Are we exceeding expectations? If not, we want to hear that too.
