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Forklift Emergency Service

ProLift offers 24/7 emergency forklift service for after-hours and weekend needs. Their toll-free service line connects customers with dispatchers and service associates, ensuring quick support for breakdowns, with a guaranteed response within 4 hours or the first hour of labor free.

Toyota service technician standing near a Toyota forklift and Toyota Genuine Parts service vehicle.

If your company runs multiple work shifts that extend into evening or weekend hours, you may find yourself in an emergency situation caused by a forklift breakdown.  What options do you have for continuing production?

What Is Forklift Emergency Service?

Every ProLift location provides 24/7 emergency forklift service through a toll-free phone line, specifically for after-hours and weekend service needs.

What Happens During A Forklift Emergency Service Call?

Dialing the emergency service line does not commit you to any forklift services or costs. You will first be connected to our after-hours dispatcher. After collecting your contact information and location, the dispatcher will reach out to a ProLift service associate. Our dispatcher also logs your call to ensure all customers receive follow-up on their forklift issue.

Our ProLift service associate will dial you direct to discuss the forklift breakdown and review forklift service options, which includes an immediate dispatch of a forklift technician or holding the repair until normal business hours.

Toyota service technician standing next to a service vehicle.

Forklift Maintenance Programs

Protect your investment and minimize downtime by selecting from 4 forklift maintenance programs tailored to your needs. These programs are designed based on your usage hours, environment, application, and budget.

Learn More

What Is The Cost For Emergency Forklift Service? 

If a forklift technician is dispatched during evening or weekend hours, you are committed to a 4-hour minimum forklift service charge. Our forklift service guarantee applies to emergency service as well – that we will respond to your breakdown call within 4 hours or your first hour of labor is free.

Are All Service Available After-Hours?

Our emergency line is only for forklift service; however, we can help you address forklift parts or rentals during normal business hours.

What If I'm Not A Current ProLift Customer?

While our forklift emergency service line is set up for customers, our ProLift service associate returns all calls. Many times after reviewing the breakdown, we can address your forklift repair during normal business hours. We’ll also set up your company as an active ProLift customer for future needs.

Rely on ProLift when emergency service is needed during nights and weekends. Our team can be reached at (800) 837-4020.

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